Privacy Policy
This Privacy Policy describes how CheapPeptide.com collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit the site, we may collect certain information automatically, including your IP address, browser type, device information, and pages viewed. When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding your order
- Screen orders for potential fraud or risk
- Improve and optimize our website and services
Sharing Your Information
We share your personal information only with trusted third parties necessary to operate our business, such as payment processors and shipping providers. We do not sell, rent, or trade your personal information.
Cookies
We use cookies to maintain site functionality, remember preferences, and improve user experience. You may disable cookies in your browser settings, though some site features may not function properly.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Your Rights
If you are a resident of certain jurisdictions, you may have the right to access, correct, or request deletion of your personal data.
Contact
For questions regarding this Privacy Policy, contact us through the website contact form.
SHIPPING POLICY
Shipping Policy
All orders placed on CheapPeptide.com are processed and shipped in accordance with the following terms.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during high-volume periods or holidays.
Shipping Method
Shipping method, carrier, and delivery time estimates are displayed at checkout. Delivery times are estimates and are not guaranteed.
Shipping Address
Customers are responsible for providing accurate shipping information. CheapPeptide.com is not responsible for delays or losses caused by incorrect addresses.
Tracking
Tracking information will be provided once your order has shipped.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery issues are outside our control. If a package is delayed or lost, we will assist with carrier claims when applicable.
REFUND POLICY
Refund Policy
Due to the nature of our products, all sales are final unless otherwise stated.
Eligibility
Refunds or replacements may be considered only if:
- The wrong product was shipped
- The product was damaged in transit
Claims must be submitted within 48 hours of delivery with photo documentation.
Non-Refundable Items
We do not accept returns or refunds for:
- Opened or used products
- Orders placed in error
- Products used for purposes other than laboratory research
Cancellations
Orders may be canceled only before shipment. Once shipped, orders cannot be canceled.
To request assistance, contact us promptly through the website.